Galaxy Note 7 recall
Battery fires force a global recall; the brand rebuilds trust with an 8-point safety check.
A trading house that turned itself into a quality brand by burning its own phones.
Samsung started as a grocery trading company and made its first electronics in 1969 as a cheap follower. The brand turned in 1993, when chairman Lee Kun-hee told managers to “change everything except your wife and kids” and made quality the brand. The Galaxy line, launched in 2010, gave Samsung a product name strong enough to take on the iPhone. The Samsung name is shared across the group, from shipbuilding to insurance, which makes it one of the widest brand umbrellas in the world.
The head of Galaxy now co-leads the company. Watching for brand effect.
AI features branded inside the Galaxy name.
Samsung claims a new category before Apple.
Battery fires force a global recall; the brand rebuilds trust with an 8-point safety check.
Battery fires force a global recall; the brand rebuilds trust with an 8-point safety check.
Samsung mocks iPhone queues and claims the challenger role.
2010A product brand strong enough to stand next to iPhone.
About 150,000 faulty phones are burned in front of staff. Quality becomes a story.
Lee Kun-hee resets the brand around quality: “change everything except your wife and kids”.
The head of Galaxy now co-leads the company. Watching for brand effect.
AI features branded inside the Galaxy name.
Samsung claims a new category before Apple.
Battery fires force a global recall; the brand rebuilds trust with an 8-point safety check.
Samsung mocks iPhone queues and claims the challenger role.
A product brand strong enough to stand next to iPhone.
A single global campaign repositions Samsung as a digital brand.
About 150,000 faulty phones are burned in front of staff. Quality becomes a story.
One global mark replaces the old three-star logos.
Lee Kun-hee resets the brand around quality: “change everything except your wife and kids”.
Starts as a low-cost maker of TVs and appliances, a follower brand.
A trading business named to be “big, numerous and powerful” like three stars.
A product brand takes on Apple worldwide.
Quality first, a global brand built on design.
Cheap appliances for export.
Groceries, sugar, textiles.
“Samsung” means “three stars” in Korean. The founder Lee Byung-chul said he wanted the company to be big, numerous and powerful, and to last like the stars.
What the Name DidThe name carried no product meaning, which let the group stretch it from sugar to ships to semiconductors.
1969Three-star era marksGalaxy AI is here.2024
Do what you can’t.2017
The Next Big Thing Is Already Here.2011
DigitAll: Everyone’s invited.1999
The Samsung name is shared by separate group companies: Samsung C&T, Samsung Life Insurance, Samsung Heavy Industries, Samsung Biologics and others.
Made quality the brand with the Frankfurt Declaration.
Ran DigitAll, Samsung’s first single global campaign.
Samsung’s first business sold dried fish, vegetables and noodles.

In 1995 the chairman had about 150,000 faulty phones burned in front of workers.

Samsung kept a separate phone brand in Korea, Anycall, for years before Galaxy.

The group’s builder, Samsung C&T, was among the contractors on the Burj Khalifa.

Compiled by the BrandTheChange editors from company records, filings, archives and press. Suggest a correction · Image credits
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